Shipping

All of our products are made-to-order. This means we create each piece only after it’s purchased, helping us significantly reduce unnecessary waste and environmental harm while upholding the highest standards of craftsmanship.

Because of this commitment, our process takes a little longer than fast fashion brands — but the result is worth the wait:

• Production time: 1–3 business days
• Shipping time: 9–14 business days (varies by location)
• Total fulfillment time: 10–17 business days

By ordering from us, you’re not just buying western wear — you’re supporting quality, sustainability, and a cowboy tradition built to last.

Return Policy

At Woah Mare, you’re not just buying western wear — you’re supporting a genuine Canadian cowboy brand built on authenticity and tradition. Every piece we create carries the spirit of the North West, and our goal is to make sure you feel confident and proud wearing it.

Damaged, Defective, or Undelivered Items

If your item arrives damaged, defective, or does not arrive at all, we’ll make it right with a replacement or a full refund—whichever you prefer. Please contact us at woahmareinfo@gmail.com within 7 days of delivery, including your order number and relevant photos.

Made-to-Order Items

All Woah Mare products are made-to-order. Each piece is created only after it’s purchased to ensure the best quality. Because of this process, we cannot accept returns or exchanges for change of mind or sizing issues.

We encourage you to check our Sizing Guide before placing your order to make sure you get the perfect fit.